11 Best Survey Tools For Non-Profits & Charities | 2023

Survey Tools For Non-Profits

For non-profits and charities, gauging the reactions and opinions of the people is one of the most important aspects of continued operation. Unless you understand what the people feel, you will not be able to make any progress in rendering services and meeting their needs.

Charities and non-profits are also required always to understand the needs of the people and know what they want to be improved in their lives. As such, it is essential to obtain the opinion of the people targeted by the charity or non-profit.

Working with a survey tool is often the easiest solution and the most powerful. It provides for an easier means of engagement with the audience. Once you have collected information from many people, you will efficiently collate the information you find and analyze it to get the most out of it.

The survey tools are designed to enable you to design a survey, pose the questions, and even set answers that can be used as the choices to your questions. The tool also ensures that you have given the recipients a guided mechanism for going through the questions and clearly explaining your objectives.

For non-profits and charities, there are several different survey tools that you can use to determine the opinion of your audiences. These are powerful tools that simplify the process of designing and implementing surveys, questionnaires, and other interviews for your audience.

The surveys can be done online from several devices and are designed to be short but effective. The surveys can also be tested to ensure that they are effective and will meet your goals for the study that you are about to undertake.

With the survey tools, preparing the survey and getting feedback from your audience are made much more accessible. You will also be able to get more insight from the feedback you get by analyzing the information, enabling you to impact the information you obtain from your audience significantly.

You can easily prepare reports to present to the relevant stakeholders and include them in your newsletters and reports with the information you get. Survey tools are valuable tools, and any organization, non-profit, or charity will find them to be the best tool to obtain feedback from their audiences.

As you look for survey tools that you can use to make the process of getting feedback from your audiences easier, you might consider the list that we have researched and compiled for you to ensure that you can more easily design and conduct surveys for your varied audiences.

Most of the services that are listed below have special pricing for non-profits, charities, and students.

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5/5

Get the answers that you need with this free survey tool. With SurveyMonkey, you get to have the insights and fresh perspectives you are looking for from your audience. This feedback is valuable and will enable you to improve your services.

There are plenty of survey templates to ensure that you have an easier time working with the survey tool, in addition to sample questions that will ensure that you can pose questions more effectively.

Key features
  • Detailed documentation to enable you to make the most out of the available features.
  • Surveys are scored to ensure that you know the success rate thanks to SurveyMonkey Genius.
  • The experts themselves write sample questions to give you a head start in formulating survey questions.
  • Online polls feature enables you to gauge your audience’s overall opinion and feedback using multiple-choice questions.
Pricing
  • Free – Limited Features
  • Individual Advantage: $32/month
  • Team Advantage: $25/month
  • Team Premier: $75/month

Pro Tip: Special pricing for students, educators, and non-profits up to 40% off.

5/5

Whenever you need to improve the experience that you provide to your customers and clients, you have to get their feedback first. One way is to base your feedback collection around a conversation. SurveySparrow is the one tool that has been optimized to make this a lot easier for you.

You can build a survey out of a conversation and get significantly more responses from your audience. The tool adapts easily to your ecosystem, allowing you to use it for anything that you would like to get done.

Key features
  • Simple surveys that are fun and engaging for your audiences.
  • Powerful templates to enable you to make the most out of the platform.
  • Extensive documentation with survey best practices and some of the conventions to get a conversation started.
  • Powerful insights and analytics tools to analyze the feedback that you receive.
Pricing
  • 14-day free trial included
  • Basic Personal Plan – $39/month
  • Enterprise: $499/month
  • Business: $99/month

Pro Tip: 50% off for students and 15% off for NGOs.

4/5

This platform has been optimized for data collection and has a survey maker tool designed to enable you to make the most effective surveys. Whenever you are looking for feedback from your audiences, this is one of the best data collection tools that will enable you to define the experience you would like for your audience.

The questions are also easy to formulate with a transition from one section to another that makes it easier for the audience to provide answers and stick with your survey to the end.

Key features
  • Personalized flows to ensure that you are receiving better data based on the individual answers from your respondents.
  • Follow-ups are much easier with this tool, and you can transition to a thank you screen or a redirect to a reward page at the end of the survey.
  • Easy customization of the survey forms to ensure that your brand stands out. There are also a lot of templates to choose from.
  • There is no coding experience needed to make use of the powerful features that are offered by this data collection platform.
Pricing
  • Free plan included
  • Basic: $29/month
  • Plus: $59/month
  • Business: $99/month

Pro Tip: Save up to 16% on the paid plans with the annual billing option. Special pricing for non-profits.

4/5

Their website claims that they are the best free survey software globally, and from the features they offer, this is closer to the truth than any other claim. The software includes survey tools and a research suite to ensure that you have your audience’s best information and feedback.

You can also design your custom surveys from the features provided in this software and provide a unique experience to your audience. The software is also easy to use and has many powerful features to ensure that you can achieve the most effective surveys.

Key features
  • Customizable surveys that can also be branded to make them unique.
  • Logic branching enables respondents to skip the questions that are not relevant to them.
  • Powerful dashboard with reports that you can share with the rest of the organization.
  • Round-the-clock customer support for more effective use of the survey platform.
  • Customized thank-you page at the end of the survey.
Pricing
  • Essentials: $35/month
  • Advanced: $129/month
  • For Non-Profits: Free
4/5

SoGoSurvey is a unique survey platform that enables you to create the best kind of survey experience for your audiences. It is a secure platform that ensures that all the feedback that is provided by your audience is treated with care and handled safely.

The core survey platform enables you to formulate the right questions and get the answers you want with ease. Data collection is also accessible, and you can gauge the experience of your customers and your employees for better performance results from your organization.

Key features
  • The powerful analysis supported by predictive analytics ensures that you can make the best decisions.
  • Better integration for all platforms and ecosystems.
  • An intuitive design enables you to make the most out of the features of the platform.
  • A shorter learning curve ensures that you get familiar with the platform features much faster.
Pricing
  • Free plan
  • Plus: $25/month
  • Pro: $66/month
  • Premium: $99/month

Pro Tip: Free Online Survey Software for Non-Profits

4/5

Formerly known as SurveyGizmo, this is the ideal solution for market research. Whenever you need to capture feedback in the most effective way possible, this is precisely what you will require. It works with companies, non-profits, and charities of all sizes and enables you to understand and improve your engagement with customers, markets, and even your employees. The implementation speed of your new solutions will be much faster when you have timely feedback from your audience.

Key features
  • Unique workflows to enable easier integration to ensure that you provide the best experience to your audience.
  • Easier audience management with customer lists which makes communication easier.
  • Multiple means of communication include email, SMS, and audio tools for more accessible, more effective interaction.
  • A more powerful analysis of the feedback you receive lets you combine your results with other data sources for more accurate insights.
Pricing
  • Free trial
  • Collaborator: $49/month
  • Professional: $149/month
  • Full Access: $249/month

Pro Tip: Alchemer offers a 25% discount on Alchemer accounts for registered non-profit organizations.

4/5

This is the best and most versatile online survey tool that you can get on the internet for newcomers. It gives you a more evident knowledge of your audience, and you will also be able to as your questions in the most effective way.

Whenever you need to work on a sophisticated survey, this tool will give you the help you need with conditional logic, quota management, and complicated validation rules. These enable you to design a customizable survey experience that caters to the need of each of your respondents.

Key features
  • A cloud edition is available to enable you to conduct surveys on a larger scale and reach more respondents.
  • Simple survey and questionnaire creation process that allows you to get the feedback you need.
  • Vast language support includes more than 80 languages for more excellent coverage and audience reach.
  • 28 different question types to ensure that you have more effective and powerful surveys.
Pricing
  • Free Plan: Limited Features
  • Basic: $29/month
  • Expert: $25/month
  • Enterprise: $63/month

Pro Tip: 30% discount for teachers, 50% for students, and 30% for non-profits and charities.

4/5

Whenever you need to create surveys in less time, this is the ideal choice of survey creation tool for you. It enables you to create surveys for all kinds of devices, and you can always see the results in real-time presented in a visually appealing format.

There are more than 25 question types to choose from and additional features such as question skipping and piping to ensure that you can provide your respondents with the best experience. You can also brand your surveys for a more personalized experience.

Key features
  • Easier distribution of your surveys with email lists and social media.
  • SSL protection ensures that all your surveys are safe and that the information that is submitted stays private.
  • The reports will enable you to visualize trends of the responses and more profound analysis with Google Sheets.
  • Mobile surveys are also included to enable your audience to respond from the comfort of their mobile devices.
Pricing
  • Free Plan – Limited Features
  • Plus: $20/month
  • Pro: $25/month
  • Enterprise: $60/month

Pro Tip: Please send us an email to support@zohosocial.com for non-profit discount.

3/5

This tool has been designed to enable you to do surveys on the web. Online surveys are easy to create with the set of tools that have been provided with this application. It is the ideal survey tool for non-profits and charities and is a reliable means of capturing data and creating more powerful and engaging surveys.

Key features
  • A vast library of ready templates enables you to create surveys more easily.
  • A vast range of question types to make your survey more powerful and effective.
  • Logic rules and conditions enable you to direct the flow of the survey based on the feedback that is provided.
  • Powerful distribution options are included in the software to ensure that you can easily share and keep track of your surveys in addition to embedding them on your website.
Pricing
  • Basic: Free
  • Professional: $59/month
  • Business: $92/month

Pro Tip: Up to 10% discount for non-profits.

3/5

Whenever you need to make sense of the noise, this is the ideal choice of survey creation tool for you. It enables you to find the patterns in the noise, ask the right question, and learn with your feedback. Creating polls and surveys is relatively fast and straightforward with this tool.

Key features
  • Drag and drop creation of new surveys and polls ensures faster surveys.
  • Customizable surveys that can be modified to match your brand or theme color.
  • The polls created can be shared everywhere on the internet as well as through email.
  • Easier analysis of the results and more convenient export to a variety of formats which gives you more control of the data.
Pricing
  • Free Plan – Limited Features
  • Premium: $25/month
  • Business: $59/month
  • Team: $29/month

Pro Tip: 10% discount on annual and monthly subscriptions for non-profit and educational organizations.

3/5

This is your ideal solution whenever you need to deliver the best survey experience to more people in an organization. It gives non-profits and charities the ability to capture and act on experience insights from a single place.

It is a fantastic tool that provides you with everything you need to get your audience’s right kind of feedback. It is also trusted widely by huge companies worldwide and has the kind of features that will make you more effective.

Key features
  • Easily capture and store all the customer experience data and record all interactions with your website and apps.
  • With powerful, predictive analytics, you will be able to make better sense out of your datasets as well as decide on the best actions to take.
  • Actions can be triggered automatically based on the action or interaction on your website or mobile app.
  • Better support with detailed documentation ensures that you can make the best use of the platform.
Pricing
  • Free

Frequenly Asked Questions (FAQ)

Q. Is qualtrics free for nonprofits?

Yes. Millions of users have been on the platform for years, and it has been made available to everyone at no cost.

Q. Can I make a survey for free?

SmartSurvey is one of the best tools that you can use to create a survey for free. The survey can be shared across different channels to engage your audience.

Q. What is the best free survey tool?

Typeform is the best free survey tool. It has simple question formats and a powerful experience for the audience, which results in better engagement and straightforward answers.